Dunning
Open items can quickly become the decisive bottleneck factor, especially for SMEs and service companies. A professional dunning system in combination with preventative liquidity management is therefore not a side issue, but an operational necessity.
The basis for your healthy company is the right liquidity. Not only must orders be processed successfully, but the money for them should also reach your account quickly. Ideally, however, you are already busy with the next orders - and we take care of the professional handling of your dunning process for you!
Benefit from well-organised receivables management: your outstanding items are processed faster, you receive your money more quickly, your cash flow and your balance sheet ratios are improved. Good reasons!
And remember: Consistent reminders reduce bad debt losses. This is because those invoices that are only reminded hesitantly or not at all are postponed the longest in difficult situations.
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Receivables management & dunning
Establishment and maintenance of a systematic dunning system
Deadline management, dunning levels and automated processes
Creation of dunning texts -
OP lists & reconciliation processes
Current open item accounting
Account reconciliation
Interfaces to invoicing and payment transactions -
Liquidity planning & management
Preparation of rolling liquidity forecasts
Integration into controlling and reporting systems
Planning payment terms, discount strategies and internal financing -
Digital & integrated
Use of modern software (integrated in BMD)
Automation of payment reminders & analyses
Connection to banking systems and digital workflows
Dunning strategy
Our receivables management for you means a customised strategy: this includes the relevant aspects of the dunning process, payment targets, discounts and interest on arrears.
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The dunning process is clearly organised over several stages until it is handed over to a debt collection agency or a lawyer. You have an overview of expected payments and deadlines at all times, and you can decide on individual payment targets, blocks on a customer basis or dunning authorisations. You can also send your own reminders with your own design. We handle the reminder fees internally. If your customer is also your supplier, we can carry out offsetting.
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Your customer data: secure
You know that your customers' data is a sensitive issue, and not just since the GDPR came into force. We handle it with care, observe all aspects relevant to data protection and entrust it to experienced employees. State-of-the-art technology and robust processes ensure that your data is protected. Ongoing work keeps your customer data up to date.
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Our support for your success: efficient
On the basis of daily updated accounting and specific data, we can strengthen you professionally - raise your liquidity to a new level and have your hand free for current orders.
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Communication with your customers: professional
Our experienced employees know how to communicate with your customers: We can also handle any complaints that are not disputed in terms of content.
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Do you want to make your liquidity more predictable, avoid payment defaults and have your head free for current orders?
We analyse your dunning process and create clear processes.
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Your questions
Do you have questions about liquidity and dunning?
We can support you and discuss your individual situation in a personal meeting. We will answer some frequently asked questions at this point.
No, but it is very advisable from a business point of view. We support you by setting up a practicable system according to the size of your company.
At least monthly or, in the case of high debtor volumes, weekly. We will discuss the ideal frequency and implementation with you.
We provide the documentation and early stage communication. If required, we work together with law firms.
